Service Manager

Colton Motors is currently looking to recruit for a Service Manager to join our talented team at our 

Mullingar location. Previous experience in the motor trade is highly desirable and Knowledge of Keyloop (Dealer Management System) is an advantage

Requirements:

• To organise service activities to ensure the department’s efficient and profitable operation by satisfying customers and enhancing customer relations.
• To organise the service department and in particular, control resources and utilise assets at a level commensurate with profit targets. 
• Have good management, leadership, and communication skills Motor industry experience in a similar role is an advantage Knowledge of Keyloop/Drive is an advantage.
• Excellent organisational and administrative skills.

Key Duties & Responsibilities:

• To maximise departmental profitability through the effective marketing and sale of labour, parts, accessories, lubricants, other charges, subcontracted services and other value-added products and services.
• To create an environment where the department and its staff develop and excel.
• Ensure that the Service Department achieves target objectives by ongoing (period by period) examination of accounts, daily & weekly operating controls, system information, industry reports and public domain information and manufacturer’s composite figures (monthly).
• Ensure that corrective action is taken where adverse variations to target achievement occur or inadequate performance is suspected. Instigate actions and strategies to bring about necessary improvements
• Ensure accurate recording of parts and service times, job costing and invoicing in the Service Department.
• Ensure premises, tools, equipment, and other dealership assets are controlled and used effectively to complete customer repairs within time expectations.
• Ensure all materials purchased are controlled and sold at a profit.
• Maintain daily workshop timekeeping and labour productivity records to monitor the effective use of technician and productive labour. Monitor hours attended and worked in order to achieve labour efficiency targets.
• Examine (weekly) sales ledger information to ensure all outstanding debts have been collected within due time periods set and customer queries and concerns, responded to and resolved within 24 hours of there being raised.
• Establish technical and other training needs for all staff, plan the programmes and maintain records of training. 

Key Skills:

• Technical skills, knowledge, and experience of the retail motor industry.
• Skills in applying and using knowledge in a management position.
• Leadership and coaching attributes.
• Experience in the diagnosis, servicing, maintenance, and repair of motor vehicles. Knowledge of Keyloop would be an advantage

Benefits

• Competitive salary 
• Ongoing training
• Further career development 
• Savings scheme
• Laya EAP 
• Bonus / KPI Structure
• Company Vehicle with fuel
• Employee Assistance Programme
• Bike to Work
• Free Parking

IMPORTANT INFORMATION 

We value and thank you for your enquiry. We are committed to an honest appraisal, therefore if we have not contacted you within 5 days of your application, we have determined that your experience and skills do not match the very specific criteria required. 

Skills:Motor Servicing Motor Repair Management

Commercial Vehicle Sales Specialist

Colton Motors Tullamore are looking to recruit a Commercial Vehicle Specialist to join our team. This is an excellent opportunity to join a fast paced and creative work environment.

The ideal candidate will be an experienced retail sales executive or business development manager with a proven track record in sales. Experience working as a sales executive in the motor Industry within a franchised brand would be an advantage.

The key responsibilities for the role will include:

· To sell new or used commercial and passenger vehicles via the use of an effective sales process, whilst at the same time achieving the best profit for the business.

· Deliver a first-class service & customer experience

· Carry out accurate appraisals of all vehicles offered for part exchange.

· Using various sources, prospect for new and used vehicle customers on a regular basis to create additional sales opportunities.

· Comply with the Colton Motors sales process

· Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls. Introduce customers to Aftersales staff in order that they are aware of the facilities and procedures.

· Through the effective use of a follow up process, maintain regular contact with all new and existing customers to ensure that relationships are maintained for potential repeat business.

· Develop and maintain full product knowledge of all products, accessories, prices, and key features of major competitors.

· Ensure all customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively.

· To participate in planning sales campaigns and promotions to maximise sales.

· Demonstrating strong communication skills and immaculate presentation.

This is a role with a progressive Irish motor organisation that offers an excellent package with high end OTE and earnings.

Benefits

Competitive salary

Full training and Ongoing training

Further career development

Company vehicle

Company Mobile Phone

Company laptop

Savings scheme

Laya EAP

IMPORTANT INFORMATION

We value and thank you for your enquiry. We are committed to an honest appraisal, therefore if we have not contacted you within 5 days of your application, we have determined that your experience and skills do not match the very specific criteria required.

To apply, please send your CV and a covering note stating why you believe you are the right person for this role via the email link below.

Job Type: Full-time

Benefits:

• On-site parking

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Arden, Tullamore, CO. Offaly R35: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Experienced Technician Tullamore

Colton Motors is currently looking to recruit for an experienced Technician to join our talented team at our Tullamore location.

Job Purpose

To diagnose, repair and service the range of Ford and Mazda products in accordance with Ford and Mazda’s work specifications, ensuring each customer receives excellent customer service.

Key Responsibilities:

• Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required.

• Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.

• Carry out diagnosis, repairs, and servicing to the highest standards and to the appropriate specification.

• Ensure all work is carried out observing safe working practices of self and others.

• Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.

• Check level and quality of work through use of diagnostic equipment and road-testing vehicles after work has been carried out. Liaise with Service Advisor.

• Complete relevant service documentation (Job sheets, PDI’s, service reports) in line with HSO, warranty and Ford and Mazda Dealer requirements.

• Ensure that workshop housekeeping standards are always maintained including the use of special and personal tools.

The ideal candidate for this role will:

• Be qualified, holding relevant certification.
• Be familiar with Ford & Mazda brands.
• Be competent in the use of diagnostic equipment.
• Can complete work in a timely manner with strong attention to detail.
• Can work as part of a team.
• Have good communication skills.
• Are computer literate, familiarity with Keyloop is preferential.
• Have a full driving licence with zero penalty points.

We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package. In addition to a competitive salary, we offer a bonus scheme along with excellent benefits including.

• Employment Assistance Programme
• Tool Allowance and uniform provided
• Industry leading training and progressions plans
• Bike to Work Scheme
• 21 days Annual Leave
• Savings scheme

IMPORTANT INFORMATION

We value and thank you for your enquiry. We are committed to an honest appraisal, therefore if we have not contacted you within 5 days of your application, we have determined that your experience and skills do not match the very specific criteria required.

Valetor

Colton Motors is currently looking to recruit for a Valeter to join our talented team at our Tullamore location.

Key duties & Responsibilities.

• Wash and valet cars to the highest industry standards.
• Be responsible for the condition and presentation of all units.
• Inspecting cars prior to hand-over and liaising with sales.
• Be responsible for keeping our sales pitch/yard/displays up to standard.
• Ensure all damages are reported to management to carry out repairs.
• Liaise with sales to plan and prioritize jobs.
• Carry out valeting/interior detailing; shampooing seats/carpets/mats/roof-liners/etc, cleaning and detailing vents/glass/plastics/etc.
• Carry out paint correction/machine polishing to remove imperfections/scratches/etc.
• Carry out touch ups (wet sanding and general knowledge of paints a bonus).
• Dressing/protection of all interiors and exteriors, using products such as coatings/waxes/etc.
• Providing feedback to management on what products/tools/supplies are needed to replenish, etc.
• Assist in maintaining the dealership sales office/workshop/yard by ensuring it is clean and tidy.
• Keep work areas clean and tidy, organised, and safe from hazards in accordance with health and safety guidelines.
• Successful candidate will also be expected to carry out a general operative role when needed (attending NCT's/VRT's/driving cars to and from suppliers/deliveries/etc.

The successful candidate will ideally:

• Have a minimum of 3 years previous valeting/detailing experience.
• Hold a full, clean, and current driving licence.
• Take 100% pride in their work and have a meticulous attention to detail.
• Be honest, trustworthy, reliable, and conscientious.
• Have the ability to work under time pressure and meet agreed deadlines.
• Exhibit good communication skills.
• Be flexible in their approach to work.

Benefits

Competitive salary

Ongoing training

Further career development

Free car parking

Savings scheme

Laya EAP

IMPORTANT INFORMATION

We value and thank you for your enquiry. We are committed to an honest appraisal, therefore if we have not contacted you within 5 days of your application, we have determined that your experience and skills do not match the very specific criteria required.